Help to explain
what matters to you

Advocacy can help when you’re finding it difficult to express your needs or get your concerns understood.

What advocacy involves

You might be unsure how to explain a problem, feel overwhelmed by a conversation or have questions you haven’t been able to ask.

An advocate helps you prepare and communicate your own views. We begin with what you want people to understand.

Ways we can help

01

Prepare for a conversation

For example, turn your concerns about a letter or appointment into a short list of questions you want to ask.

02

Communicate with professionals

Help put your questions and needs into words, and communicate them with your agreement.

03

Ask for clearer information

Identify what you don’t understand and what you need the relevant professional to explain.

Working with us

If we can offer support, we’ll agree what help you want and what we can do. We work remotely by email, phone or video. Let us know if there’s a way of communicating that works better for you.

If your main difficulty is keeping track of letters, information or tasks, read about casework. You don’t need to choose a service before contacting us.

Before you enquire

Our support is for adults aged 18 or over affected by the criminal justice system in England and Wales. Enquiries are assessed individually, subject to capacity.

We don’t provide legal representation or attend hearings or appointments in person. We can’t promise a particular outcome.

Read Get support for free support, eligibility, the enquiry process and urgent or specialist help elsewhere.

Get support

Need help with
your situation?

Tell us what you need help with. We’ll consider whether it’s something we can offer and whether we have capacity.

Ask about support